Last updated: May 18, 2022

Thank you for visiting and shopping at Healovia.shop. This Shipping Policy outlines the terms and conditions that apply to the shipping of products ordered from our website.

1. Order Processing

  • All orders are processed within 1–5 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • You will receive a confirmation email with tracking information once your order has shipped (where available).

2. Shipping Times

Healovia partners with global suppliers to ship products to most countries worldwide. Delivery times vary depending on the destination and the product’s source location.

Estimated shipping times:

  • United States & Canada: 7–20 business days
  • Europe: 10–25 business days
  • Asia & Oceania: 10–30 business days
  • South America, Africa & others: 15–35 business days

Note: These are estimated timeframes. Actual delivery may vary due to customs clearance, weather delays, or high demand.

3. Shipping Costs

  • Standard Shipping: We offer free or flat-rate shipping on most items.
  • Shipping fees (if applicable) will be calculated at checkout and displayed before you complete your purchase.

4. International Shipping

  • We ship to most countries around the world.
  • Customs, duties, and taxes may be applied to international orders by the destination country. These charges are the responsibility of the customer.

Healovia is not responsible for delays caused by customs or postal services.

5. Tracking Information

  • We provide tracking numbers for most orders as soon as they are available.
  • Some tracking updates may take several days to appear, especially for international shipments.

6. Lost or Delayed Orders

If your order hasn’t arrived within the estimated timeframe:

We will help locate your package or offer a resolution where applicable.

7. Incomplete or Incorrect Address

Please ensure your shipping address is complete and correct. We are not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Lost packages due to address errors

If a package is returned to us due to an incorrect address, we may charge an additional shipping fee to resend the item.

8. Contact Us

For questions about your order or this shipping policy, contact us:

📧 [email protected]
🌐 www.healovia.shop