Privacy Policy for Healovia

Last updated: May 18, 2022

Welcome to Healovia we/us/our. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.healovia.shop (the “Site”) or make a purchase from our online store.

1. Information We Collect

1.1 Personal Information You Provide

Contact Details: Name, email address, phone number (when you create an account or submit forms)
Account Credentials: Username and password (when you register an account)
Order Information: Shipping address, billing address, order history, and any notes you leave in the order form
Newsletter Signup: Email address (when you subscribe to our mailing list)
Support Requests: Any information you include when you contact us via our contact form

1.2 Information Automatically Collected

Technical Data: Your IP address, browser type and version, time zone setting, browser plug‑in types and versions
Usage Data: Pages you visit on our Site, links clicked, and other actions you take on our Site
Device Data: Operating system and platform, device identifiers, and crash data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track activity on our Site and store certain information.
You can manage cookie preferences in your browser settings, but disabling cookies may limit your ability to use some Site features.

2. How We Collect Your Information

Directly from You: When you register an account, place an order, subscribe to our newsletter, or send us a message.
Automatically: Through cookies and similar technologies when you browse our Site.
From Third Parties: Google Analytics (usage data), Mailchimp (email signup), Meta Ads (retargeting), reCAPTCHA (bot prevention).

3. How We Use Your Information

We use your personal information to:

Process Orders & Payments: Verify and fulfill your purchases via PayPal.
Communicate with You: Send order confirmations, shipping updates, account notifications, and respond to inquiries.
Marketing & Promotions:
- Send you newsletters, special offers, and product updates (only if you’ve opted in).
- Retargeting ads on social media and search platforms (Meta Ads, Google Ads).
Improve Our Site & Services: Analyze Site usage and performance via Google Analytics to optimize our user experience.
Prevent Fraud & Ensure Security: Use reCAPTCHA and other tools to protect against bots and unauthorized activity.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

Service Providers: Companies that help us operate our business (e.g., Mailchimp, Google Analytics, Meta Ads, reCAPTCHA, and PayPal).
Legal Requirements: When required by law, regulation, or court order, or to protect our rights and property.

All third parties we work with are contractually obligated to keep your data secure and use it only as necessary to provide the services we request.

5. Payment Information

All payments are processed securely through PayPal.
We do not store or have access to your full payment card details on our servers; PayPal handles and secures all payment data.

6. Data Security

We implement industry-standard security measures (encryption, firewalls, secure server environments) to protect your personal information.
Unfortunately, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and update our practices to keep your data safe.

7. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Deletion: Request that we delete your personal information (subject to certain exceptions).
Objection/Restriction: Object to or request restriction of certain processing activities.
Withdrawal of Consent: If you have opted in to marketing communications, you can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us.

To exercise any of these rights, please contact us at [email protected].

8. International Transfers

As a global dropshipping business, your data may be transferred to and stored in jurisdictions outside your country of residence. We take appropriate safeguards to ensure your information receives an adequate level of protection, in accordance with this Privacy Policy.

9. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected such data, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy here with an updated “Last updated” date. Your continued use of our Site after changes become effective constitutes your acceptance of the new terms.